I used to be an account executive at an accounting software company, and I’ve consulted with hundreds of accounting firms on bringing new software into their workflows. A common problem I saw was that many of these implementations didn’t stick. Firms would pay for them, in some cases bring in a trainer for the team, only for the team to go back to their old ways a month later.

The Best AI-Agent software for Practice Management and Document Management for Accounting Firms (2026 Review)
FYI came out on top. We trialled FYI, Karbon, XBert and SyncHub, tested each against Xero Practice Manager (XPM) and, where possible, against Claude, and FYI gave the best combination of price, ease of use, change management and AI agent connectivity.


